Our policy for returns, refund and cancellation will be as follows :
- Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange.
- To initiate an exchange, please contact our customer service team at hello@nirvaanahomestudio.in within 2 days of receiving the item and bear the shipping charges.
- We reserve the right to not accept a return if;
- Cancellation and refund is not possible against any orders.
- (1) the product/s are returned after use.
(2) the products are damaged. - Exchange can be done on the same product for the only once.
- Cancellation is only possible in the case that the products have not been shipped. Once shipped, cancellation requests are not valid.
We hope this policy helps you shop with confidence at Nirvana Home Studio. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team for assistance.